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Service economy, experience or outcome economy, IFS target them with FSM
Day two of IFS world conference kicked off with some major announcements around the field service management products that it offers. The main news was delivered on stage by Mark Brewer, Global...
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Inspur launches InCloud OpenStack v5.5
Chinese technology giant, Inspur, has announced the release of Inspur InCloud OpenStack v5.5. This latest version of InCloud OS is based on OpenStack Ocata which was formally launched in February 2017....
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The expected rise of Progressive Web Apps
According to most analyst and commentators, mobile has been the most disruptive trend since the onset of eCommerce. Over the past few years, shoppers have increasingly moved their traffic and...
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SAP to resell BlackLine
BlackLine has announced that SAP has signed a reseller agreement with it to resell its accounting and finance solutions to its customers. BlackLine has a long history of working closely with SAP. In...
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US consumers love online shopping. Hate poorly design carts
SAP SE announced that seven out of 10 US consumers continue to embrace eCommerce and purchase fashion products online. However, they miss some of the experiences traditional brick-and-mortar...
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US survey says shoppers want less automation, more human interaction with...
Usabilla has published a report that indicates consumers across generations crave human interaction when engaging with brands via customer service. Gartner has previously predicted that chatbots will...
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BigCommerce and WP Engine collaboration to scale up eCommerce services
BigCommerce and WP Engine have announced a collaboration focused on scaling eCommerce on WordPress. The co-operation will address the needs of mid-market and enterprise retailers and businesses looking...
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Vector Capital completes acquisition of Host Analytics
Host Analytics has announced that Vector Capital has now completed the acquisition of the Enterprise Performance Management software vendor. The announcement brings to an end the six year reign of CEO...
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Epicor updates HCM
Epicor has announced the latest version of its HCM product. The announcement came in the form of a press release with surprisingly little content around what new functionality it includes. It’s aim is...
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Is LXP The New LMS?
Coorpacademy co-founder and former head of Google France Jean-Marc Tassetto explains why a new breed of elearning solutions are making the learner, not the training booker, the focus Learning...
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Blending Front and Back Office: Key Ingredients for an Enhanced Customer...
Richard Mill from Business Systems explains why CIOs need to focus on blending the front and back office – putting the customer at the centre of digital transformation to give them the engagement and...
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Pega delivers true omni channel communication for customer engagement
On stage at Pega World 19 the company announced that it has added new digital messaging capabilities to Pega Customer Service. The new functionality sees the honouring of a commitment it made when it...
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Ramco completes first phase at Americana Group
Ramco has announced the successful roll out of its HR and Payroll software to 9,000 staff at Kuwait Food Company (Americana) K.S.C.C. in UAE. This is the first phase of a massive roll out across the...
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Freshworks brings new products to Australia
Freshworks has announced that it is to host more products from its portfolio in its Sydney data centre. It opened the data centre in January 2018, its fourth at the time, and moved both of its flagship...
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Ceridian to launch in Ireland on back of solid Q2 results
Ceridian has announced that it will launch Dayforce, its HCM and payroll platform in Ireland. The news comes almost a year after Ceridian announced the launch of Dayforce in the UK. Ceridian also...
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Salesforce continues to deliver and fuels for growth again
Salesforce has announced its second quarter results and impressively after a strong quarter has increased its guidance for the full year. It increased it from $16.76 billion to $16.9 billion. That...
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Digital Transformation needs people, technology and data
Research carried out by Alteryx and published during its EMEA Alteryx Inspire event in London, has demonstrated the importance of people, technology and data. The survey asked questions from a sample...
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Rob Reid talks Sage
Enterprise Times caught up with Rob Reid, former President and CEO of Intacct before its acquisition by Sage two years ago. Reid is now Sage Chairman Mid-Market Solutions. Reid explained the Sage...
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Understanding Control, Security and Risk When Moving to Cloud
Fears that cloud environments are less secure than on-premise solutions have long been a barrier to organisations making the move to the cloud. While some organisations remain hesitant, cloud security...
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Host Analytics becomes Planful
Host Analytics has taken the bold step of changing its name to Planful. It made the change in the belief that the new name better reflects the Financial Planing and Analytics (FP&A) solution its...
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